Project/Program Manager – Gurgaon
Designation: Project/Program Manager
Industry Experience: Telecom
Location: India, Gurgaon
Qualification: Bachelor or Master Degree in Engineering.
CTC Offered:- Upto 25L
This position of Program Manager will be responsible for:
Manage Vendor’s Project /Programs with interdependent projects, with focus on timely delivery and budget targets.
Client Relationships and Satisfaction.
Customer facing project management, vendor/partner and internal team coordination.
Negotiate and control project scope strictly to the agreed contractual terms.
Planning, estimating, coordinating and driving multiple project streams.
Establishing clear project baselines and deliverables mapped to Scope of work.
Scheduling and management of progress and resources, and delegation of tasks.
Perform Risk assessments, manage and mitigate project risks.
Manage escalations externally as well as internally.
Establishing strict change control mechanisms and processes for management of all project changes.
Establishing suitable project quality standards in consultation with customers/partners and implementing appropriate quality management practices/processes/systems to ensure customer satisfaction
Lead client services team to increased productivity and better results within each area of service delivery.
Develop team skills, knowledge and capabilities as required.
Work with clients and engagement teams to anticipate project risks, resolve issues, consistently meet deadlines and achieve 100% client satisfaction
Multi-task oriented with desire to work in a fast paced environment.
Self-starter, proactive, persistent, analytical thinker.
Adaptive to organizational changes.
Excellent written and verbal communication.
Strong multi-cultural interpersonal skills.
Skills & Experience requirements:
Extensive experience with IOT/ISDN/WCDMA/3G/LTE operators globally.
Proven experience leading clients and engagement teams through complex solution implementations and service rollouts.
Exposure to Operations Programs.
Experience in contract management, cost and budget tracking.
Demonstrated experience in implementing best practices for project management.
Internal and external negotiations skills.