Customer Support (International UK Voice) Treeline – Jaipur
Job Description :
Helping clients with travel planning, cost effective, packages, travel advice & information. Identifying customers issues and providing them with quick and effortless solutions.
1. Position – Travel advisor
2. Plan and assist the travel
3. Advisory hours– Rotational 24 x7
4. Qualification – Graduate / Undergraduate
5. Experience – Fresher/Experienced
1. Excellent communication , Command over grammar / Tenses/ Pronunciation
2. Good listening skills
3. Well versed with computers
4. Time Management
5. Well versed with Social media
6. Good comprehension skills
7. Analytical & Probing skills
1. Willing to Learn
2. Adaptability to new processes
1. Will be responsible for providing customer support to clients related to reservation, ticketing and booking.
2. Responding to telephone calls, email initiated by customers via the self service web portal or over a call.
Skills Set :
ü Experienced with minimum 6 months of International BPO Experience.
ü Any Graduate/Undergraduate/ Dropout
ü Excellent in communication
ü Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.
0 to 1 yrs exp
Designation : Customer Support (International UK Voice) Treeline
CTC – 2.4 to 3 Lac
BBA, B.Com, BE/B.Tech, MBA or MCA
Category – Telecom & ISP
Location : Jaipur
Number of positions : 20