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Operations
KAM / Sr. KAM : Channel Success Full Time NEW
You need to be a HODLer of these:
2-5 years of experience in broking/financial markets with a focus on B2B partnerships / Channel partnerships
Good knowledge of financial markets.
Key Accounts Management experience is essential
Ability to thrive in a 0 to 1 business vertical with ambitious goals
Good quantitative and analytical skills.
Understanding of crypto and blockchain is a plus
Fluency in Hindi, English and additional proficiency in the local language would be an advantage
Bachelor’s degree in Business Administration, Finance, Economics, or a related field with more than 2 years of work experience
You will be mining through these tasks:
Drive service excellence to enhance the portfolio, control retention, and improve cross-selling of third-party products through Business Partners
Reviewing product penetration for the assigned Partners and deepen the existing relationships by cross-selling CoinDCX’s products and services
Manage day-to-day activities, ensuring teams respond to business partner queries and requests in line with agreed deliverables.
Maintaining relationships with the existing Partners through multiple channels like emails and phone calls and sharing knowledge with them on product updates, etc.
Collaborate with internal teams, including compliance, operations and product to ensure seamless client support.
Maintain an expertise in knowledge of financial markets, products & competitor offerings to assist in meaningful dialogue with clients
Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs), striving to add value wherever possible.
Ensure 100% regulatory compliance.
Are you the one? Our missing block
You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space.
The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape.
Perks That Empower You:
Our benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you.
Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you’re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you.
Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow.
Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected.
Bi-Weekly Learning Sessions: These sessions are more than just updates—they’re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.
