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HR
HRBP（Customer Service） Full Time
Job description
About us
Bitget is one of the world’s leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com.
Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.
We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of crypto currency, then look no further than Bitget!
What you’ll do
Fully support the Customer Service team by gaining deep insight into business operations and team dynamics, accurately aligning with business strategies, and ensuring the efficient implementation of HR initiatives.
Identify organizational opportunities and challenges. Apply advanced HR theories, tools, and methodologies to provide effective solutions in talent development, compensation, performance management, employee relations, and ensure successful execution.
Collaborate closely with leadership and employees to foster a positive and high-performing work environment. Actively address real issues, communicate accurately and efficiently, and improve team outcomes and organizational effectiveness.
Leverage diverse recruitment channels to accurately meet talent needs. Design personalized growth paths and development programs based on team status and drive the execution of talent development plans.
Understand the evolving talent and organizational needs driven by business growth. Support periodic reviews of organizational structure and talent inventory, and mobilize all available resources to enhance organizational, team, and individual capabilities.
What you’ll need
Bachelor’s degree or above, with at least 5 years of HRBP experience in relevant industries;
Excellent bilingual communication skills in English and Mandarin, with a global mindset. Experience supporting international teams is a strong plus;
Solid understanding of core HR functions, with hands-on experience in performance management, talent acquisition, and organizational development;
Strong execution and service orientation, with a high sense of responsibility and the ability to consistently deliver high-quality results on time;
Positive and proactive attitude, strong communication and collaboration skills, with the ability to independently drive and resolve issues;
Strong learning agility and eagerness to grow in a fast-paced and dynamic environment.
Why Bitget?
Bitget is the world’s leading web 3 platform for copy trading and one of the world’s largest and most respected exchanges
We are a global company with staff members from over 50 different countries and regions
We are growing and looking for world-class ambitious talents to help us continue this journey
We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
We offer competitive salaries and benefits
Blockchain technology and digital assets have the potential to change finance in a way no other technology can – be part of it!
If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!
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